PMI defines it as
"A group of related projects managed in a coordinated way to obtain benefits and control not available from managing them individually. Programs may include elements of related work outside scope of the discrete projects in the program." - PMBOK pg 368
I think it is a collections of initiatives and projects that are designed to accomplish a strategic business objective. It is important to know the business driver of "why?" the work is being done. There can be a high cost of programs due to the length and scope being quite complex, so selling the benefits and gaining support for program is imperative.
Programs include
- A single product or deliverable
- Many product deliverables
- Can be a combination of ongoing support activity in addition to deliverables
- Usually focuses on business objectives and delivering value
- Benefit management
Characteristics of Programs
- Deliverables with a strategic intent
- Business Change
- Significant change in the organization
- Success criteria including growth, productivity gains, and improvement in the market
- There are significant risks
- Environmental change as well as change in program
- Longer in duration than projects
- Benefits are achieved throughout duration of program
Program Management Skills vs Project Management Skills
Key Points
- Programs have larger scope than projects and typically run at higher levels in the organization
- Strategic initiatives are linked to programs
- Programs require more sophisticated approach to managing change and navigating politics
- The external environment is important to understand and monitor since it impacts program success
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